TERMS OF SERVICE

Last Updated: October 30, 2025

Welcome to The Alley Burger Noho!

These Terms of Service (“Terms”) govern your access to and use of our website, online ordering system, and any related services (collectively, the “Services”). By visiting our website or placing an order, you agree to these Terms.

If you do not agree, please do not use our Services.

1. About THE Alley Burger

The Alley Burger (“we,” “us,” or “our”) is a restaurant based in North Hollywood, California, serving smash burgers, fries, and shakes. Our website provides information about our menu, locations, promotions, and ordering options.

2. Use of Our Services

You may use our Services only for lawful purposes and in accordance with these Terms. You agree not to:

  • Use the website to post or transmit any unlawful, abusive, or harmful content.

  • Attempt to gain unauthorized access to any systems or data.

  • Copy, modify, or distribute any material from our website without permission.

We reserve the right to restrict or terminate your access if you violate these Terms.

3. Online Ordering and Payment

Orders placed through our website or a third-party partner (such as Toast) are subject to:

  • Availability: Menu items and prices may vary without notice.

  • Payment: You must provide accurate payment information. Charges are processed securely through our payment partners.

  • Order Accuracy: Please review your order carefully before submitting; we cannot guarantee changes once your order is placed.

  • Cancellations/Refunds: Refunds are handled on a case-by-case basis at management’s discretion.

4. Gift Cards and Promotions

If you purchase or use The Alley Burger gift cards or promotional offers:

  • Gift cards are non-refundable and cannot be redeemed for cash.

  • Expired or lost gift cards will not be replaced.

  • Promotional offers are valid for a limited time and may change or end without notice.

5. Intellectual Property

All content on this website—including text, logos, images, menu designs, and trademarks—is owned or licensed by The Alley Burger.

You may not reproduce, distribute, or use any content without written permission.

6. Third-Party Services

We may use third-party platforms (e.g., Toast, Squarespace, Google, or delivery providers). Each platform has its own privacy policy and terms of service.

We are not responsible for their actions or any issues arising from their services.

7. Disclaimer of Warranties

Our website and Services are provided “as is” and “as available.”

We make no warranties, express or implied, regarding:

  • The accuracy or completeness of website information

  • Continuous, error-free operation of the site

  • Product availability at all times

8. Limitation of Liability

To the fullest extent permitted by law, The Alley Burger and its owners, employees, and affiliates are not liable for any damages arising from:

  • Use or inability to use our website or Services

  • Errors in online orders or third-party platforms

  • Any indirect, incidental, or consequential damages

9. Indemnification

You agree to indemnify and hold The Alley Burger harmless from any claims, damages, or losses related to your use of our Services or violation of these Terms.

10. Changes to These Terms

We may update or revise these Terms from time to time. Updates will take effect immediately upon posting. Continued use of our website or Services means you accept the revised Terms.

11. Governing Law

These Terms are governed by the laws of the State of California, without regard to its conflict of law principles.

12. Contact Us

If you have questions about these Terms or our Services, please contact us:

The Alley Burger

North Hollywood, California

📧 info@thealleyburgernoho.com

🌐 www.thealleyburgernoho.com